Privacy Policy

Introduction

At Retails-Online, we are committed to protecting your privacy. This Privacy Policy explains how Labot Consults Ltd (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you use the Retails-Online platform (“Platform”). By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Account Information: Username, password, profile information, and any other details you provide when creating an account.
Transaction Information: Details of transactions you conduct on the Platform, including payment information and transaction history.
Usage Data: Information about how you interact with the Platform, such as IP address, browser type, pages visited, and time spent on the Platform.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect and store information about your usage of the Platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve the Platform: We use your information to operate, maintain, and improve the Platform, including providing customer support and processing transactions.
To Personalize Your Experience: We may use your information to tailor the content and offerings on the Platform to your interests and preferences.
To Communicate with You: We use your contact information to send you updates, newsletters, and other communications related to the Platform. You can opt out of these communications at any time.
To Ensure Security: We use your information to monitor and ensure the security of the Platform, including detecting and preventing fraudulent activities.
For Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with the following parties:

Service Providers: We may share your information with third-party service providers who assist us in operating the Platform, processing transactions, and providing customer support.
Business Partners: We may share your information with our business partners for marketing or promotional purposes, but only if you have provided your consent.
Legal Authorities: We may disclose your information to legal authorities if required by law, regulation, or legal process, or to protect the rights, property, or safety of Labot Consults Ltd, our users, or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [insert contact details].

7. International Data Transfers

As a company registered in both the United Kingdom and Nigeria, your information may be transferred and processed outside of your country of residence. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on the Platform and updating the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@retails.com.ng/+234 817 785 7899

By using Retails-Online, you agree to the Privacy Policy outlined above.